Contacts

Contact Information for Assurant's Benefits:

CarrierContact InformationHours
AskERINfirst (Virtual HR assistant, benefits and payroll questions)#AskERINfirst24/7
Alliant Credit Unionmyalliantcreditunion.com/assurant
1-800-328-1935
24/7
Anthem Blue Cross and Blue Shield (health plan)anthem.com
1-855-285-4212
Monday - Friday, 8:30 a.m. - 8:00 p.m. ET
Anthem (Health Savings Account)anthem.com
1-855-285-4212
Monday - Friday, 8:30 a.m. - 8:00 p.m. ET.
Anthem 24/7 NurseLineanthem.com
1-800-700-9184
24/7
Anthem Blue View Vision Insight (vision plan)anthem.com
1-877-635-6403
Monday - Saturday, 7:30 a.m. - 11:00 p.m. ET Sunday, 11:00 a.m. - 8:00 p.m. ET
Bright Horizons (Employer Username: assurant | Password: Assurant123) (case sensitive)backup.brighthorizons.com/assurant
1-877-242-2737
24/7
Candidly (via Vanguard)

 

Log in to your Vanguard account

  • If you have multiple plans, click on ‘Employer plans’
  • Click on the ‘My financial wellness’ tab
  • Scroll down to Candidly logo
  • Click “Tell me more about Candidly”
  • Click “Log me in to Candidly”
  • 1-866-719-3437
Monday to Friday 9:00 a.m. - 8:00 p.m. ET
CVS Caremark (Prescription Drugs)caremark.com
1-866-587-4799
Monday - Friday, 8:00 a.m. - 10:00 p.m. ET Saturday, 9:00 a.m. - 1:00 p.m. ET
CVS Caremark Cost Saver (Prescription Drugs)caremark.com
1-866-587-4799
Monday - Friday, 8:00 a.m. - 10:00 p.m. ET Saturday, 9:00 a.m. - 1:00 p.m. ET
HealthEquity/WageWorks (Commuter Benefit)wageworks.com
1-877-924-3967
24/7
LegalEASE (Legal Assistance Plan)

www.legaleaseplan.com/assurant
Enrollment Hotline: 1-800-248-9000

Member Services: 1-888-416-4313

Monday - Friday, 8:00 a.m. - 8:30 p.m. ET.

Lincoln Financial (Leave and Disability Plans)

Company Code: Assurant

https://www.lincolnfinancial.com

1-800-213-1939

24/7
LiveHealth OnlineLiveHealthOnline.com
1-855-603-7985
24/7

Lucet EAP (formerly New Directions) 

Company login code: Assurant

eap.lucethealth.com
1-800-624-5544
24/7

MetLife (Dental Plan)

Company name: Assurant, Inc.

metlife.com/mybenefits
1-800-942-0854
Monday - Thursday, 8:00 a.m. - 8:00 p.m. ET Friday, 8:00 a.m. - 5:00 p.m. ET
MetLife (Accident & Critical Illness Insurance)metlife.com/mybenefits
1-800-438-6388
Monday - Friday, 8:00 a.m. - 8:00 p.m. ET
Morgan Stanley (Employee Stock Purchase Program)stockplanconnect.com
1-877-AIZ-STKS
Monday - Friday, 8:00 a.m. - 8:00 p.m. ET
My Medical Ally (Expert Medical Decision Support)

anthem.com

1-888-361-3944


Monday – Friday, 8:30 a.m. to 11:00 p.m. ET
MyWellbeing (Virgin Pulse)

join.virginpulse.com/Assurant

1-888-671-9395

[email protected]

Monday – Friday, 2:00 a.m. - 9:00 p.m. ET
Rx Savings Solutions

myrxss.com/assurant

1-800-268-4476

Monday - Friday

8:00 a.m. - 9:00 p.m. ET

Sword Bloomsword.health/bloom24/7
Sword Thrivesword.health/thrive24/7

Teladoc Health (formerly Livongo)

TeladocHealth.com/Register/ASSURANT

1-800-954-4355

Email: [email protected]

24/7
Vanguard (401(k) Plan)retirementplans.vanguard.com
1-800-523-1188
Monday - Friday, 8:30 a.m. - 9:00 p.m. ET

WINFertility (fertility assistance, adoption, surrogacy)

managed.winfertility.com/assurant

1-866-227-2690

Monday - Friday 9:00 a.m. - 7:30 p.m. ET
WW (Weight Watchers)ww.com/us/assurant
1-866-204-2885
Monday through Friday, 9 a.m. – 9 p.m. and Saturday from 9 a.m. - 5 p.m. ET.